FEDVIP United Concordia Dental | Contact Us
Online
Email questions to United Concordia.
Toll free
Employees can speak with a United Concordia FEDVIP customer service representative Monday - Friday, 8 a.m. to 8 p.m., ET.
Note: customer service has extended its hours during Open Season: Monday - Friday, 8 a.m. to 10 p.m., ET.
If you are currently enrolled in the United Concordia federal dental plan
Please call 1-877-FYI-UCCI (1-877-394-8224) for assistance.
If you are new to the United Concordia federal dental plan
Please call 1-877-GET-UCCI (1-877-438-8224) for assistance with enrollment.
Automated information is available 24/7. Through United Concordia's automated Interactive Voice Response (IVR) system, you can:
- Check your claim status
- Check enrollment status
- Request an ID card
- Request a provider list
- Request a claim form
United Concordia Dental has bilingual English/Spanish customer service representatives as well as a translation service that supports over 140 other languages.
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