FEDVIP United Concordia Dental | Contact Us

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Email questions to United Concordia.

Toll free

Employees can speak with a United Concordia FEDVIP customer service representative Monday - Friday, 8 a.m. to 8 p.m., ET.

Note: customer service has extended its hours during Open Season: Monday - Friday, 8 a.m. to 10 p.m., ET.

If you are currently enrolled in the United Concordia federal dental plan

Please call 1-877-FYI-UCCI (1-877-394-8224) for assistance.

If you are new to the United Concordia federal dental plan

Please call 1-877-GET-UCCI (1-877-438-8224) for assistance with enrollment.

Automated information is available 24/7. Through United Concordia's automated Interactive Voice Response (IVR) system, you can:

• Check your claim status
• Check enrollment status
• Request an ID card
• Request a provider list
• Request a claim form

United Concordia Dental has bilingual English/Spanish customer service representatives as well as a translation service that supports over 140 other languages.