About United Concordia

Why Choose United Concordia Dental?

United Concordia offers federal employees and annuitants access to the care you need backed by...

A healthy history
United Concordia is proud to serve the needs of more than 7.5 million members nationwide, including more than 489,000 federal employees and annuitants. With decades of dental experience, we're one of the largest, most respected benefit administrators in the United States - it's been our privilege to help government employees enjoy a lifetime of smiles.

Comprehensive Benefits
United Concordia’s dental benefits are designed with you in mind. We’re here to help you and your family lead healthier lives with affordable dental insurance plans that fit your lifestyle and budget.

And we’re making it easier for nearly 7.5 million United Concordia members nationwide to find excellent dental health care with Hassle-free plan management: Along with an award-winning customer service team, members have 24/7 access to easy-to-use online tools like My Dental Benefits as well as industry-first mobile apps that put benefits and oral health information in your hands—anytime, anywhere.

A large network
With more than 334,000 office locations across the country, whether you're home or away from home, finding a network dentist takes only a phone call or mouse click. We work hard to ensure that there are network dentists in the locations where our members live and work, including both urban and rural areas. In fact, 90% of our FEDVIP members have a dentist within one mile of their home.

Affordable rates
We understand that price plays a role when selecting your dental insurer. We work hard to keep our rates reasonable and provide you with excellent value for your money. View the rates for your region by visiting our rate calculator.

A commitment to dental health
It’s a fact: A healthy mouth is linked to a healthy body. So we’ve sponsored research, the UCWellness oral health study, that studies the connection between your oral health and diseases like diabetes. Having an insurer who is dedicated to promoting good dental health will benefit your smile and your health.
Take a look at the link between good dental health and overall wellness.

Information security
Our information security systems meet National Institute of Standards and Technology (NIST) requirements for Department of Defense physical security. We use these information technologies and physical site security practices to protect all our customers. Your smile is safe with us.

World-class service
Whether it’s our convenient online tools or our friendly customer service experts, you have the information you need – when you need it, online or toll free.

  • Automated access to information 24/7 – With My Dental Benefits online or our Interactive Voice Response (IVR) telephone system, you can access information on eligibility, benefits, claim status, procedure history, claims payment details, network dentists and ID cards; email customer service and more.
  • Dedicated customer service representatives – Representatives can be reached by calling our toll-free number, 1-877-FYI-UCCI (1-877-394-8224) Monday - Friday, 8 a.m. to 8 p.m., ET.

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